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Contact Us(Applicable to select Travel Guard® travel insurance plans)
Supplementary Benefits
With extra coverage included in selected Travel Guard® travel insurance plans, you can set off on your trip feeling fully supported.
Golf Advantage
Damage or Loss of Golf Equipment
We may pay up to the limit shown in the Schedule of Benefits for your selected plan for loss of or damage to golf equipment owned by you or loaned or entrusted to you, if golf equipment taken with you or purchased by you on your trip is lost, stolen or accidentally damaged during your trip and provided that such event giving rise to the loss or damage occurs in a public place.
Hole-in-One
We may reimburse you up to the limit shown in the Schedule of Benefits for your selected plan for one round of celebratory drinks if you achieve a hole-in-one in an organised event at any 18-hole golf course during your trip.
Green Fees
We may reimburse you up to the limit shown in the Schedule of Benefits for your selected plan for the cost of green fees, hire fees of golf equipment or tuition fees for golf coaching if you suffer injury or sickness during a trip resulting in you not being able to use the golf course, golf equipment or tuition services during the trip paid for in advance by you.
Loss of Sporting Equipment
We may pay up to the limit shown in the Schedule of Benefits for your selected plan for loss of or damage to sporting equipment owned by you or loaned or entrusted to you, if your sporting equipment taken with you or purchased by you on your trip is lost, stolen or accidentally damaged during your trip and provided that such event giving rise to the loss or damage occurs in a public place.
Home Guard
We may pay up the limit shown in the Schedule of Benefits for your selected plan for loss of or damage to household contents, jewellery, stamp, coin and/or medal collections and works of art owned by you and stored within your permanent place of residence in Singapore that is left vacant for the full duration of the trip, if your household contents, jewellery, stamp, coin and/or medal collection or works of art are lost or damaged as a direct result of fire at your permanent place of residence in Singapore which occurs after you have actually departed from Singapore for your trip.
Car Rental Excess Charges and Return
Car Rental Excess Charges
We may reimburse you up to the limit shown in the Schedule of Benefits for your selected plan for any excess or deductible under your rental vehicle's comprehensive motor insurance policy which you become legally liable to pay in respect of loss or damage caused by an accident to the rental vehicle during your trip.
Return of Rental Vehicle
We may reimburse you up to the limit shown in the Schedule of Benefits for your selected plan for any charges incurred and paid for returning your rental vehicle to the nearest rental depot in the event that you are not able to return your rental vehicle during your trip due to your hospital confinement.
Pet Care
We may reimburse you up to the limit shown in the Schedule of Benefits for your selected plan for the necessary additional kennel or cattery fees for domestic cats and dogs owned by you which you placed into a kennel or cattery for the trip, if you are delayed beyond your scheduled trip return date for at least 24 hours as result of any event covered by this policy.
Cover in the Event of Terrorism
We may pay to the respective limits shown in the Schedule of Benefits for your selected plan for covered losses arising directly from a terrorist incident which occurs in Singapore or at your main travel destination(s) during the trip, subject to the terms and exclusions of the policy.
Disruption Benefits
We may reimburse you up to the limit shown in the Schedule of Benefits for your selected plan for:
- Non-refundable cost of entertainment tickets to be used during your trip which you have purchased in advance; or
- Non-refundable frequent flyer points redeemed for flights and/or hotel accommodation;
If it is necessary and unavoidable that you have to cancel or curtail your trip and are unable to use such entertainment tickets or frequent flyer points as a result of one or more of:
- A major travel event at your main travel destination(s);
- Serious injury or serious sickness of you resulting in your hospital confinement; or
- The unexpected death or serious injury or serious sickness of your travel companion or your relative.
Important note: The above is for general information only. Please refer to the respective policy wording for the detailed terms and conditions that apply to each policy.